Practice Area
Enablement Services
We collaborate with our partners to strengthen and augment operations by staffing vital customer service and contact center support roles. The preparation and training we provide ensures consistently professional responsiveness to customers in and outside of your organization.
Our Services
Call Center Support and Management
We staff and train client service experts, managing their performance with feedback and technology that improve customers’ experiences and drive results.
How can we help?
Please fill out the form below or call us at 312.564.5680
Customer Service
How can we help?
Please fill out the form below or call us at 312.564.5680
Help Desk Support
How can we help?
Please fill out the form below or call us at 312.564.5680
Staff Augmentation
How can we help?
Please fill out the form below or call us at 312.564.5680
Selected Engagements
Department of Water Management
Call Center, In-Person Customer Service Center, Full Payment Certificates
Department of Revenue
Countywide Debt Collection Services
Cook County Courts and Department of Corrections
Printer Maintenance, Customer Support
Always on Impact
Learn how we can help your organization adapt, evolve and perform
Carlton McGee
President